Privacy policies
Kenaz Consulting LDA., owner of this website, respects the right of users to the protection of their personal data, under the terms of the General Data Protection Regulation (hereinafter, RGPD), established by EC Regulation N.º 2016/679.
The personal data of the users of our website (www.kenaz.pt) are collected in order to enable the provision of the services provided therein, since without the collection of personal data it is not possible to carry out the commercial operation through the website.
Collection of personal data (purposes): data from users of the www.kenaz.pt website is collected while browsing it, namely for the following purposes.
Make the request for services: make requests for clarification, doubts and others about services and other aspects related to the website.
Use the Blog and share content.
Publish news, promotions and other information.
During navigation on our website, users may be asked for the following data, in accordance with the appropriate purposes: i) full name; ii) e-mail; iii) mobile or telephone number; iv) tax identification.
In addition to the purposes described above, your personal data may be used to improve the experience of using our website.
The data collected during your navigation may be used to analyze and improve certain tools and features available on our website, with the aim of improving the user's experience.
By registering on the website www.kenaz.pt, the user also declares that he/she accepts to receive, through the email provided by him/her, information about our services and promotional campaigns.
At any time, the user may opt out of receiving information about services and news. To do this, you can send us an email from your customer account with “Remove” in the subject, or contact us by email.
The data provided by the user may be necessary to help guarantee the security of our website and services, for affiliation purposes, statistical purposes, data back-ups, dissemination of news, and for us to complete your order, including for the correct invoice issuance.
The data collected for notifications, and obtained by subscribing to e-mail notifications, at the time of registration, or in the various email registration forms available on the website, may be processed for the dissemination of news, information, and releases of the our services.
The personal data collected on the blog is intended to send relevant information to the reader, as well as to send our news and information. And, these may be used to answer questions asked by users through our website, as well as to submit information about our services.
We warn you that we do not sell your personal data, nor do we disclose it without your consent.
Transmission of personal data to third parties: the person responsible for processing personal data collected by Kenaz Consulting LDA. may, exceptionally, count on the service of some partners so that, on behalf of the company and in accordance with our guidelines, they process some of the personal data, being the treatment done in accordance with this Privacy Policy and respecting the instructions provided by us.
Partners will not be able to transmit personal data without authorization from the person in charge and will not be able to subcontract other entities without express authorization from the person responsible for data processing, guaranteeing their confidentiality and security.
International transfer of personal data: some of your personal data will be processed by third countries, including outside the European Union, but the rights of the holder of personal data will be fully guaranteed under the terms of the RGPD.
Preservation of personal data: personal data collected by Kenaz Consulting LDA. under the terms of the Privacy Policy may only be kept for the period strictly necessary, considering the purpose of collection.
If within a period of five years there is no relevant contact with the holder of the personal data, Kenaz Consulting LDA. undertakes to delete or encrypt the respective personal data, unless these are necessary for the exercise of its activity or for the fulfillment of legal or judicial obligations.
At the end of the period indicated above, the personal data will be definitively deleted or encrypted, without prejudice to the already mentioned exceptions.
Right of access and information: the holder of personal data may, at any time, request Kenaz Consulting LDA. information on the content and processing of the personal data collected, namely: i) purpose for which they are intended; ii) legal basis; iii) identity of the data controller or data protection officer, if this figure is implemented; iv) period during which the data will be kept and the criteria used to set this period; v) categories of personal data in question; vi) recipients or categories of recipients to whom personal data have been or will be transmitted; vii) the period foreseen for the storage of personal data (when possible) or criteria used to establish this period; viii) origin of personal data - in case they were not provided directly by the holder; ix) existence of automated decisions and useful information about the logic of those decisions (including the definition of profiles) and the importance and consequences that the treatment of this information may have for the data subject.
In addition to this information, the holder of the personal data may: i) request the rectification, elimination or limitation of the processing of their personal data or oppose such treatment; ii) submit a complaint to a supervisory authority (in Portugal, the National Commission for Data Protection - CNPD).
Providing a copy of documents being processed will not harm third parties and is free of charge. If copies of additional documents are requested, we may charge you a fee to cover administrative costs. And, you will be informed of the appropriate guarantees in relation to the processing of your data if they are transferred to a third country or an international organization.
The holder of the personal data may also request at any time, access to them and their rectification, to complement incorrect or inaccurate data.
Right to be forgotten, limited and opposed: the user may request the deletion of their personal data, without undue delay, when: i) their personal data are not necessary for the purposes for which they were collected; ii) revoke the consent on which the processing of personal data is based, without there being any other legal basis that justifies such processing; iii) object to the processing of personal information, without there being a legitimate interest that justifies such treatment; iv) the processing of personal data is done illegitimately or illegally; v) for compliance with a legal obligation; vi) the personal information is acquired through information society services.
The right to be forgotten may be limited if Kenaz Consulting LDA. is obliged to comply with legal and/or judicial obligations that require the processing of the right to freedom of expression and information provided for by the Constitution, or in case of public interest in the disclosure of the data, as for example in the scope of scientific, historical or statistical investigations.
The user may limit the processing of his personal data in the following cases: i) rectify the accuracy of his personal data; ii) the processing of information is illegitimate and does not intend to delete your data, but rather to limit its processing; iii) its treatment is not necessary, except to comply with legal obligations; iv) during the period of verification of objection to the use of personal data.
In a situation where the use of personal data is limited, Kenaz Consulting LDA. undertakes to use the data collected with the consent of the data subject or if it is obliged to comply with legal and/or judicial obligations that require the processing of the data in question, for the exercise of the right to freedom of expression and information provided for constitutionally, or in case of public interest in the disclosure of data, such as in the context of scientific, historical research or for statistical purposes.
The data subject being processed may, at any time, object to the processing of their personal data. In this case, the data will no longer be processed by Kenaz Consulting LDA., unless there is a legitimate legal justification for their use or if they are strictly necessary for legal or judicial purposes.
The data subject may object to the processing of their personal data for direct marketing purposes.
Right of complaint: if you consider that the processing of your personal data violates the RGPD, the data subject may contact us by email, so that we can clarify the situation. The data subject may, at any time, complain to the responsible authority of the Member State where he resides, where he works or from where the infringement was committed.
Portability: if the holder of the personal data needs part or all of the personal data for the conclusion of a contract or another legal instrument or for pre-contractual measures, and if the data is processed automatically, he may, without prejudice to third parties, receive, in structured, commonly used and machine-readable format, your data and transmit them to another person responsible for the data or authorize us to provide them to another person responsible. This right does not apply if the disclosure of the information violates the public interest.
How to exercise your rights: to exercise your rights, ask any questions about tje Privacy Policy, you can contact us through any of the available means.
Security: your personal data is stored on secure computer equipment. All passwords are encrypted. In order to guarantee your privacy and security, we recommend not disclosing your password to third parties. On our website we have a secure connection (SSL), accessible to all relevant pages, so if we detect a violation of your personal data, we will inform gthe supervisory authority within 72 hours.
Cookies: cookies are small data files transferred from a website to your computer’s hard drive. Kenaz Consulting LDA. may use cookies to identify you if you browse our site again. Cookies do not contain personal information such as name, address, credit card number or other information considered confidential.
Browsers allow you to delete cookies from your computer. However, if you have cookies blocked, you will not be able to register and enter our website, and you will not be able to count on the benefits that these small files can offer you.
By using the www.kenaz.pt website, you agree to this Privacy Policy, as well as the use of cookies, which are as follows:
COOKIES_OF_COUNTRY_CODE: to identify you when browsing the website and to identify your behavior while browsing the website.
COOKIES_OF_IP_CLIENT, COOKIES_OF_COUNTRY_ID, COOKIES_OF_COUNTRY_DEFAULT_LANGUAGE: to store information about your preferences and to help us personalize the information we make available to you.
Cac, CLIENT_ACCEPT_COOKIE: to store your preferences regarding the use of cookies more generally.
These are examples of cookies used by partners: i) Google Analytics, gathers information about the use of our website and creates reports related to the use of the website. Relevant cookies:_ga, _gid, _gat, __utma, __utmb, __utmc, __utmt, __utmz; ii) Facebook Pixel, a tool that helps to evaluate the behavior of people who came to our website through Facebook. Relevant cookies: xs, wd, sb, presence, pl, m_pixel_ratio, fr, datr, c_user, act.
Note that most browsers allow you to refuse, accept or delete cookies. The process for doing this varies depending on the browser used. Therefore, we provide information on some ways to do it in different browsers:
Chrome: https://support.google.com/chrome/answer/95647?hl=en
Firefox: https://support.mozilla.org
Opera: http://www.opera.com/help/tutorials/security/cookies/
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Safari: https://support.apple.com/kb/PH21411
Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
Final dispositions:
We reserve the right to change the Privacy Policy at any time, respecting the provisions of the General Data Protection Regulation. And, any changes to our website’s privacy policy will be posted online.
The website www.kenaz.pt is owned by Kenaz Consulting Lda., a Portuguese company based in Portugal, with corporate number 516136097.
If you need to contact us, or if you have any questions or suggestions regarding our Privacy Policy, you can do so via email/form: info@kenaz.pt